Star Appliance Repair

My written guarantee says nothing a few receipt. The web web site states in CAPITAL letters that PROOF OF PURCHASE is required. So that they modified the foundations. I do not assume a receipt is the one sort of proof of buy. You'd assume they thought I used to be asking them to show that the water heater wasn't mine.

No receipt, no guarantee. They mentioned they may not lookup reference case numbers and that I wanted a receipt to honor the guarantee regardless of the efforts of customer support to assemble a case file proving unique possession. After three hours of being on the cellphone, I've come to understand a few issues. Kenmore is an AO Smith water heater. They acquired awful critiques on Amazon too. I additionally realized that they'd no intention of ever honoring the guarantee and after studying the critiques right here, I do know substitute wouldn't final very great distance anyway.

I've given up. Sears wins. You may hold your Energy Miser POS from AO Smith. I'll now not purchase any product from Sears once more. Uncertain they'll be capable of maintain themselves for much longer at this price. The shops are empty. Their customer support is deceitful. They inspired an $80 service name to confirm the water heater is unique solely later to say the guarantee is void and not using a receipt. Would have been correct to start out with that assertion.

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