Checksur.exe

Problem:
Checksur.exe
My system cannot install updates. I downloaded checksur.exe but every time that I try to run it I get an error message saying Windows Update Agent Installer encountered an unrecoverable error. What do I do now? I’ve turned the firewall and antivirus software off and still I can’t install any updates.

Solution:
Hi,

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· What updates are you trying to install on the system? Let us know the KB number of the updates.

· Which operating system do you use?

I would suggest you to download the update from the Microsoft website and then install it on the system and check whether the issue persists.

http://www.microsoft.com/downloads/en/default.aspx

I would suggest you to reset windows update components and check whether the issue is resolved.

How do I reset Windows Update components?

http://support.microsoft.com/kb/971058

I would suggest you to refer the article mentioned below.

You receive a “0x80070490” error code when you use Windows Update or Microsoft Update Web sites to install updates

http://support.microsoft.com/kb/958044

Thank you and Regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft Answers Feedback Forum and let us know what you think.

Hi,

· What updates are you trying to install on the system? Let us know the KB number of the updates.

· Which operating system do you use?

I would suggest you to download the update from the Microsoft website and then install it on the system and check whether the issue persists.

http://www.microsoft.com/downloads/en/default.aspx

I would suggest you to reset windows update components and check whether the issue is resolved.

How do I reset Windows Update components?

http://support.microsoft.com/kb/971058

I would suggest you to refer the article mentioned below.

You receive a “0x80070490” error code when you use Windows Update or Microsoft Update Web sites to install updates

http://support.microsoft.com/kb/958044

Thank you and Regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft Answers Feedback Forum and let us know what you think.

See Also: http://windows.microsoft.com/en-US/windows7/help/which-version-of-the-windows-operating-system-am-i-running



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